One pair of each size - when it's gone, it's gone.
One Pair Left

Help

Delivery and returns

Delivery

  • We deliver to UK mainland addresses only. We can't currently deliver to Northern Ireland, the Scottish Highlands and islands, the Isle of Man, the Isles of Scilly or the Channel Islands.
  • We dispatch within 2 working days of your order, Monday to Friday, excluding bank holidays.
  • We send every order by Royal Mail Tracked 48 for a flat £4.95 per order, however many pairs you buy. You'll get a tracking link by email when your order is dispatched.
  • Delivery usually takes 2-3 working days after dispatch. We can't guarantee carrier delivery times.
  • The shoes are your responsibility once they have been delivered to you, or to someone you've nominated.
  • If your parcel hasn't arrived within 7 working days of dispatch, contact us and we'll chase it with the carrier. If it's lost, we'll refund you in full.

Changed your mind? You have 14 days

You can cancel your order for any reason within 14 days of the day you receive it. This is your legal right under the Consumer Contracts Regulations.

  1. Tell us by email at hello@onepairleft.co.uk within 14 days of delivery, with your order number. You don't have to give a reason, but it helps us if you do.
  2. Send the shoes back within 14 days of telling us, to the returns address we give you. Use a tracked service and keep the proof of postage.
  3. You pay the cost of returning shoes you've changed your mind about.
  4. We'll refund the price of the shoes, plus the standard delivery charge you paid, within 14 days of receiving them back (or of you showing proof of postage, if that comes first). We refund to your original payment method.

You can try shoes on indoors on a clean surface to check the fit, as you would in a shop. If they come back worn outdoors, marked or damaged, or without the box and labels, we may reduce your refund to reflect the loss in value.

Faulty or not as described

If your shoes are faulty, damaged in transit, the wrong size or style, or not as described, contact us within 30 days of delivery. We'll pay for the return and give you a full refund, including delivery. This follows your rights under the Consumer Rights Act 2015.

After 30 days you still have rights under the Consumer Rights Act. Contact us and we'll put it right where the law says we must.

Exchanges

Because we usually hold only one pair of each size, we can't promise an exchange. Return the pair for a refund and order a different one if it's available.